Privacy Policy

Last updated: 16/02/2026

This Privacy Policy explains how Lunarnova ("we", "us", or "our") collects, uses, and protects your personal data when you use our website lunarnova.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Lunarnova
Registered in: United Kingdom
Email: lunarnovacreative@gmail.com

We are the data controller responsible for your personal data.

2. What Data We Collect

When you use our website or create an account, we may collect:

Account Data
Name
Username
Email address
Password (stored in encrypted/hashed form)

Usage & Technical Data
IP address
Browser type and version
Device type
Pages visited and actions taken
Date and time of visits

Communication Data
Messages sent via contact forms or email

3. How We Collect Your Data

We collect data when you:

Register an account
Log in to your account
Browse our website
Accept cookies
Contact us

We also automatically collect some technical data through cookies and analytics tools.

4. How We Use Your Data

We use your data to:

Create and manage user accounts
Allow users to log in and personalise content
Respond to enquiries
Improve our website and services
Monitor website performance and usage
Ensure site security

We do not sell products or process payments on this website.

5. Lawful Basis for Processing

Under UK GDPR, we process your data based on:

Consent – for cookies and marketing (if used)
Contract – to provide user accounts and site features
Legitimate interests – for security and analytics
Legal obligations – where required by law

6. How We Store and Protect Your Data

Your data is:

Stored on secure servers
Protected with encryption and access controls
Only accessible to authorised personnel

We retain data only for as long as necessary.

You can request deletion of your account at any time.

7. Cookies and Analytics

We use cookies to:

Keep you logged in
Remember preferences
Analyse site usage

We also use analytics tools such as [e.g. Google Analytics] to understand how users interact with our site.

You can control or disable cookies in your browser settings.

8. Sharing Your Data

We may share your data with:

Hosting providers
Analytics providers
Email service providers

All third parties process data under strict contractual obligations.

We never sell or rent your data.

9. User Accounts

When you create an account:

Your password is encrypted
You are responsible for keeping login details secure
You may request account deletion at any time

10. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Receive a copy of your data

You may complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us using the details below:

Email: lunarnovacreative@gmail.com

Website: lunarnova.co.uk